Oi, Adobe!

Update: Adobe now has *cough* clarified this. Users of CS3 and CS4 will qualify for “special upgrade pricing” up to the end of 2012. I mutter about this here, or you can see their FAQ.

Like a lot of photographers, I use Adobe Photoshop. It’s not my main tool – the excellent Lightroom does most of the tweaking I need – but there are some jobs for which a full on editing application is essential. As it’s quite an expensive bit of software, I tend not to buy every release – I’ve more or less fallen into a pattern of buying upgrades for alternate versions. Most recently, I went from CS3 to CS5, and I’d more than likely have skipped CS6 and waited for CS7, unless there was some really compelling feature in CS6. Adobe have allowed upgrades from at least two versions back, so that’s been fine.

But according to the well informed Scott Kelby, it appears that Adobe have decided that to upgrade to the forthcoming CS6, you’ll need to have CS5 or CS5.5[1]. If you have CS4, and were expecting to be able to upgrade to CS6, you’re going to be out of luck, unless you upgrade to CS5 first, and effectively pay twice what you might have been expecting.

As Scott points out in his Open Letter to Adobe Systems, this is a wee bit naughty – the rules have been changed without prior warning, which is not a good way to treat your customers.

If you’re a Photoshop user, I recommend you read Scott’s letter. I’m sure there will be a lot more to follow on this subject…

[1] The slightly upgraded version that came with the last suite releases

2 thoughts on “Oi, Adobe!

  1. Twisty

    Pretty damn shitty of them, if you ask me, and no doubt they WILL be losing customers. Hopefully a lot of them. Shame to see Adobe go the way of the 1% in terms of their attitude and business approach.

    1. Les Post author

      As Scott says, if they’d announced that from CS6 onwards, upgrades would be allowed from the current version only, they’d have annoyed people somewhat less. I think they’re just in a bad mood because people are being nasty to Flash

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