This has to be the quote of the month, at the very least. In today’s Guardian Weekend magazine, Sue Townsend, best known for the Adrian Mole books, is subjected to the ritual humiliation they call “Q&A”. In response to the question “What is your most unappealing habit?”, Sue replies
Shouting “What fresh hell is this?” when the phone rings.
Wonderful. Anyone who’s ever done technical support will understand….