I think Apple need some more servers…

Or a bigger network pipe. Or something.

The long awaited iOS5 was released today, and it seems that the demand has been a wee bit too much. The download bit seems to be working well enough, but as part of the process of updating involves iTunes talking to Apple’s servers to make sure that the backup of the iDevice in question is valid, a lot of people are having problems. Unfortunately, a lot of the errors being seen are a bit vague – to the effect that “an internal error occurred”, which isn’t very informative.

My iPad manged the upgrade after several attempts and my iPhone is now happily updating itself. I’m not sure why I’m making the effort with the phone, as it’s about to be replaced, but I’m doing it anyway…

I think the problem here is that there are so many iPhones, iPads, iPod Touches, and even Apple TVs out there that the current way updates are distributed is having trouble keeping up with the demand. What Apple needs is either more patient customers or some even better load-balancing infrastructure. Given the way people behave, I think the latter option looks more likely to work.

2 thoughts on “I think Apple need some more servers…

  1. Sam Judson

    I would very much expect them to already have load balancers, so I don’t think that is the phrase you were looking for :D

    Perhaps they should put some of their services in the ‘cloud’ so they can easily increase the number of servers prior to a major release. They could even stick an I in front of it and call it the icloud if they wanted!

    1. Les Post author

      Well, some reports suggested that some internet exchanges were getting hammered by the demand, which would account for at least some of the timeouts. And it all works better than the average Blackberry…

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